Dear customers,

Crypracks has an important announcement for you regarding your service at the Colt datacenter (LON-12). As part of our commitment to continuously improve our offerings and to increase the reliability and flexibility of our services and support, Crypracks will partially move away from LON-12.

In the coming period, Leaseweb will move many services from LON-12 to the new state-of-the-art Iron Mountain datacenter (LON-01) in the United Kingdom.

Therefore, we will need to perform scheduled maintenance on part of our infrastructure.

WHEN CAN YOU EXPECT IT
Date: April 17, 2021 (Saturday)
Start time: 11:30 AM IST
Expected end time: 09:30 PM IST
The expected maintenance window will be a maximum of 10 hours.

The sooner the Migration is done the Services will come up Online, 10 hours is the maximum time, services may come sooner.

WHAT IS THE IMPACT ON YOUR SERVICE?
Your dedicated server will be physically migrated to the LON-01 datacenter to retain the IP addresses for your dedicated server. The server will be offline during the maintenance window. Please be assured that we will do our utmost best to keep the downtime as minimal as possible, and our engineers are available during and after the migration should any issues arise.



Friday, April 16, 2021

« Back